Requesting a Repeat Prescription

  • Online: Use the NHS App or SystmOnline.
  • In Person: Use the white slip attached to your last prescription. Tick what you need and drop it off at reception.

Note

We do not accept requests by phone or email.
Please allow 2 full working days for us to process your prescription request. This does not include weekends or bank holidays.

How to Get Your Medication

  • Pharmacy Delivery: Many pharmacies offer home delivery. Ask your pharmacy to arrange this.
  • By Post:Include a stamped, addressed envelope and we’ll send your prescription back.
  • Electronic Prescription Service (EPS):Your prescription can be sent straight to your chosen pharmacy.

How EPS Works:

  • Your GP sends your prescription electronically to your nominated pharmacy
  • You collect your medication directly from that pharmacy — no paper slip required
  • In many cases, your medication can be prepared in advance, reducing waiting times
  • This service is ideal for patients on repeat medication and those who want to save time on prescription collections.

Nominate Your Pharmacy

To use EPS, you’ll need to nominate a pharmacy of your choice. You can nominate a pharmacy :

  • By speaking to your preferred pharmacy, or
  • By contacting our reception team, who can set it up for you

Need to Change or Cancel Your Nomination?

No problem — you can update your nominated pharmacy at any time by informing our receptionist

Medication Reviews

If you take regular medicine, you will need a check-up once a year with one of our Pharmacists. Please book your review in time so your medicine isn’t delayed.

Local Community Pharmacy services

Medication queries

Your Community pharmacist can help if you:

  • Have questions about your medicine
  • Want to know which medicines you can buy without a prescription

Starting a New Medicine

If you've been given a new medicine for a long-term condition, you can have up to 3 appointments with a pharmacist to:

  • Answer your questions
  • Help you take the medicine safely
  • Make sure it’s working for you

What to Do with Old or Unused Medicine

  • Please don’t put medicine in the bin or flush it down the toilet.
  • Take it to your pharmacy and they will get rid of it safely.

Pharmacy First

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed.

Most pharmacies can provide prescription medicine for these conditions

Contraceptive Pills

Some pharmacies may offer the contraceptive pill for free without a prescription. If you are aged 18 years or older, you can also buy the progesterone-only pill from most pharmacies. a pharmacy that offers the contraceptive pill without a prescription