Opening Hours
| Normal Hours | Extended Hours | |
|---|---|---|
| Monday | 8am to 6.30pm | 6.30pm to 8pm |
| Tuesday | 8am to 6.30pm | 6.30pm to 8pm |
| Wednesday | 8am to 6.30pm | 6.30pm to 8pm |
| Thursday | 8am to 6.30pm | 6.30pm to 8pm |
| Friday | 8am to 6.30pm | 6.30pm to 8pm |
| Saturday | Closed | 9am to 5pm |
| Sunday | Closed | Closed |
🕐 Extended Hours Appointments
We offer pre-bookable evening and weekend appointments through our Primary Care Network (PCN). These may be:
- Telephone consultations or
- Face-to-face appointments
This service is designed to make healthcare more accessible outside of standard working hours.
➡️ Please contact our reception team to book an extended hours appointment.
🚨 When We’re Closed
If the surgery is closed and you need urgent medical help, please use NHS 111:
📞 Call 111 from any phone
💻 Visit 111.nhs.uk (for people aged 5 and over)
NHS 111 is available 24 hours a day, 7 days a week. Calls are free from landlines and mobiles.
🏥 Accident & Emergency (A&E)
A&E services should only be used in serious or life-threatening emergencies.
Local A&E Departments:
-
Whipps Cross Hospital
Whipps Cross Road, London E11 1NR
📞 Tel: 020 8539 5522 -
Princess Alexandra Hospital
Hamstel Road, Harlow, Essex CM20 1QX
📞 Tel: 01279 444455
⚠️ For non-life-threatening concerns, please contact NHS 111 before visiting A&E.
In a genuine emergency, such as chest pain or shortness of breath, call 999 immediately.
♿ Accessibility Statement
We are committed to providing an inclusive and accessible environment for all patients.
Our facilities include:
✅ Step-free access throughout the building
✅ Automatic entrance doors
✅ Wheelchair-friendly access and a lift
✅ Accessible patient toilets
✅ Disabled car parking and cycle parking
✅ Baby changing facilities
✅ Hearing loop at the reception desk
✅ Large, easy-to-read signage for visual support
If you require any additional assistance when visiting the practice, please let us know in advance and we’ll be happy to help