Request an Urgent appointments

  • By Phone
    Ring us on 0208 508 9949

Request a Routine appointments

  • By Phone
    Ring us on 0208 508 9949
  • Online
    Use our online GP Service (add link to systemOnline)
  • In person
    Speak to our reception during opening hours

Your Appointment

  • Please inform us of your appointment preferences:
    o Would you prefer a face-to-face appointment or a telephone call?
    o Do you need a same-day appointment, or would you like a pre-bookable appointment (up to 2 weeks in advance)?
  • Please let us know if you need an interpreter, or Have any other communication needs

Cancel your appointment

  • By Phone
    Ring us on 0208 508 9949
  • Email us
    If your appointment is more than 24hours you can also email us This email address is being protected from spambots. You need JavaScript enabled to view it.
  • In person
    Speak to our reception during opening hours

Patient Notice: If you arrive more than 10 minutes late, you may need to reschedule. This helps us run on time.

Appointments at Our PCN Hub

We offer additional appointments at our local PCN hub for your convenience:

Buckhurst Way Clinic
49 Buckhurst Way
Buckhurst Hill
IG9 6HP

Appointments available:

  • Same-day appointments for urgent medical needs
  • Evening and weekend appointments for routine care

Appointments can be face-to-face or by telephone.

Please speak to our reception team if you'd like to book a hub appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Home Visits

If you're housebound and need a home visit, please call before 10:00 AM.

Home visits take the time of 3–4 regular appointments. Please attend the surgery if you can.