Repeat Prescriptions
Please allow two full working days for us to process your prescription request. This does not include weekends or bank holidays.
How to Order:
- Online: NHS App/SystmOnline
- In Person: Use the tear-off slip attached to your prescription. Tick the items you need and drop the slip off at reception.
📌 We do not accept repeat prescription requests via telephone or email.
Medication Collection & Delivery
- Pharmacy Delivery: Many local pharmacies offer a home delivery service. Speak to your preferred pharmacy to set this up
- By Post: If you include a stamped, addressed envelope, we’ll post your paper prescription to you.
- EPS (Electronic Prescription Service): Prescriptions can be sent directly to your nominated pharmacy — ask us or your pharmacy how to set this up.
Medication Reviews
Patients on repeat prescriptions are required to have a medication review at least once a year
Please book your review promptly to avoid delays in receiving your medication.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
When you start a new medicine for a long term condition you can have up to 3 appointments with a pharmacist to:
- answer any questions you have
- help you use the medicine safely
- make sure that the medicine’s right for you
Get help with newly prescribed medicines
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Prescription charges
Find out more about prescription charges
What to do with old medicines
If your medicine is out of date or unwanted, do not put it in the bin or flush it down the toilet. Take it to your pharmacy to be disposed of safely.
Pharmacy First Prescriptions
Pharmacists can suggest treatments that do not need a prescription for a range of conditions.
Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.
Conditions they can offer prescription medicine for are:
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over)
- earache (aged 1 to 17 years)
- sore throat (aged 5 years and over)
- sinusitis (aged 12 years and over)
- urinary tract infections (UTIs) (women aged 16 to 64 years)
- shingles (aged 18 years and over)
If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed.
Most pharmacies can provide prescription medicine for these conditions but contact them before visiting to check.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Contraceptive Pills
Some pharmacies may offer the contraceptive pill for free without a prescription. If you are aged 18 years or older, you can also buy the progesterone-only pill from most pharmacies.
Find a pharmacy that offers the contraceptive pill without a prescription